USER NAME RECOVERY: If you need to recover your user name, please contact us at 419-224-8747 Monday - Friday from 8:00 am to 4:00 pm or email us at [email protected]. Please include as much information as possible such as the name and/or email you used when registering your account. Once you recover your user name, you can reset your password, if needed, on this page by clicking on "Forgot Your Password?"